Job Vacancy: Castle Guide Supervisor, St Michael’s Mount
Posted by: editor | February 18, 2017
Acting as the initial first point of contact for the Castle Guide Team, you will lead the castle guides and oversee all operations of this department, ensuring the effectiveness of the team.
The principle purpose of the role is to:
• Lead and supervise the Castle Guiding Team on a day to day basis.
• Identify and meet the in-house training needs of the Guiding Team.
• Ensure the public show rooms meet the set standard for viewing.
• Update and refresh interpretation and guide delivery content.
• Take responsibility for the administration of the guiding team.
For a full Job Description click here
The role is an annualised, permanent position, that will include 40 hours per week during the 2017 main season. For further details on hours and pay please contact Pete Hamilton, Visitor Services Manager, Pete.Hamilton@stmichaelsmount.co.uk
Closing date for applications: 27 February 2017
To apply, please send a CV and covering statement, explaining how you meet the job specification to Pete.Hamilton@stmichaelsmount.co.uk
Groups and Office Administrator Vacancy
Posted by: editor | February 02, 2017
There are two key elements to the role – groups administration and general office administration – which work alongside each other.
Groups administration: This role handles all incoming enquiries and bookings for group visits to St Michael’s Mount.
Office administration: First point of call for all matters relating to the running of the Estate Office, both on the telephone and all guest and general public visits to the office.
The role is five days a week but could be offered as a three or four day a week role. There is also the potential to combine it with work on St Michael’s Mount depending on your experience and interests.
For more information about the role please download the Job Description.
£16-17K pro rata per annum, depending on experience, 20 days’ holiday per annum plus recognised Bank Holidays.
The role is for a minimum of three days a week but could be five days a week and the annual rate will be pro-rated accordingly.
Closing date for applications: Friday 17 February
Interviews week commencing 27 February, with a start date of March.
If you are interested in applying for this role, please send a CV and covering statement, explaining how you meet the person specification, to email@example.com.
Please also provide details of two professional references (we will ask your permission before contacting).
Finance Director Vacancy
Posted by: editor | January 26, 2017
The Finance Director is responsible and accountable for all financial and IT policies, processes and outputs within the organisation.
This is an appointment to the Board and the post holder is expected to participate fully in board matters, including strategic input, setting and reporting on organisation wide goals, and confidently communicating the vision of St Aubyn Estates internally and externally.
We are looking for someone with proven experience as a finance leader with the ability to communicate effectively at all levels and to coach and mentor a finance team. You will combine strategic thought with an attention to detail and a willingness to throw yourself into day to day operations as and when required. This might be your first finance director role but if so, you will have demonstrated the essential criteria throughout your career and be ready to step up
For more information about the role, please download the Job Pack.
Closing date for applications: 5pm, Tuesday 21st February 2017
Telephone interviews will be held on: w/c 27th February
The interview process will be on: 20th March (from 5pm) and 21st March 2017 (all day)
To apply please review the job pack and then email a CV and covering statement firstname.lastname@example.org
St Michael’s Mount awarded Silver at the Cornwall Tourism Awards
Posted by: editor | November 07, 2016
The St Michael's Mount team were awarded Silver in the Large Visitor Attraction category at the recent Cornwall Tourism Awards, held at the Headland Hotel, Newquay.
Gold was awarded to our National Trust colleagues at Lanhydrock - many congratulations to them.
Recognition at this level demonstrates the commitment and passion that the St Michael's Mount team has in delivering a first class visitor experience.
We will continue to strive and develop, and look forward to entering again next year.
Head of Hospitality Vacancy
Posted by: editor | July 20, 2016
Head of Hospitality
The Head of Hospitality is a newly created position and will be responsible for our existing hospitality operations (the Godolphin Arms and St Aubyn Estates Holidays) and will also take responsibility for the new (the Mount Haven Hotel and Restaurant) and provide leadership on possible future acquisitions and developments that fit within our strategy.
Reporting directly to the Chief Executive, the Head of Hospitality will lead on all aspects of the organisation’s mainland hospitality businesses.
The Head of Hospitality will provide clear direction for the hospitality team, influencing all customer-facing activity and overseeing execution against the hospitality strategy and have an ability to communicate effectively at all levels to motivate and drive results.
We are looking for someone with sound operational, sales and business development acumen that has been proven in previous roles and experience of developing and managing people and products. Senior experience in a hospitality business is essential.
Please download the Job Pack.
Closing date for applications: 5pm, Friday 12th August 2016
Telephone interviews will be held on: w/c 15th August 2016
The interview process is likely to be on: 30th August (from 5pm) and 31st August 2016 (all day)
To apply please download and complete the Head of Hospitality Application Form and send to email@example.com
St Aubyn Estates acquires Mount Haven Hotel and Restaurant
Posted by: editor | July 14, 2016
St Aubyn Estates acquired the Mount Haven Hotel in Marazion on the 1st July 2016, which has 18 bedrooms and a well regarded restaurant. Most of the rooms enjoy sumptuous views of St Michael’s Mount.
St Aubyn Estates has been part of the West Cornwall landscape for over six hundred years. Its chairman, James St Levan said “We are delighted to welcome the Mount Haven Hotel into our family of businesses, especially the people who work there and help provide its special mellow ambience. The previous owners, Mike and Orange Trevillion did a wonderful job to create such an oasis of calm at the Mount Haven, and we fully intend to respect that heritage.”
Head of Marketing and Communications Vacancy
Posted by: editor | May 18, 2016
Salary: up to £45k per annum, depending on experience
You will report directly to the Chief Executive and lead all aspects of sales, marketing, and insight across the St Aubyn Estates as well as managing the marketing team on a day-to-day basis to support delivery of a memorable visitor experience and the achievement of the financial targets in the commercial areas. The four key focuses of this role are:
• To develop, lead on and implement the organisation’s marketing, sales, digital, communications and CSR strategies;
• To conduct and report on customer, competitor and market research and analysis into local, national and international best practice and growth opportunities;
• To champion the customer and represent the organisation internally and externally;
• As a member of the SLT to (jointly) lead on the execution of our Medium Term Objectives across the business, taking a specific interest in our culture, quality, products, visitor experience and attracting more overseas visitors;
Closing date for applications: Sunday 12th June 2016
Telephone interviews will be held on: 16th and 17th June 2016
The interview process is likely to be on: 27th June (from 5pm) and 28th June (all day)
Download a copy of the Job Description
To apply, please download and complete an application form setting out how you meet the criteria, to firstname.lastname@example.org
Management / Project accountant vacancy
Posted by: editor | May 18, 2016
12 month fixed term contract, 35 hours a week
Salary: Up to £30K per annum, depending on experience
This is an exciting opportunity for an experienced management accountant to join the finance team at St Aubyn Estates for an extremely varied fixed term role.
You’ll have a wide range of duties, including preparing management and statutory accounts, performing balance sheet reconciliations, providing analysis and advice for the board, and new systems implementations and other project work.
To find out more, please download the vacancy details. To apply, please email your CV and a covering letter setting out how you meet the criteria, to email@example.com
Closing date: Sunday 29th May.
Interview date: 6th or 7th Jun
Recruiting for a Marketing Executive (temporary position - 6 months)
Posted by: editor | March 03, 2016
We are now recruiting an experienced Marketing Executive to support the Interim Marketing Manager in developing and delivering the marketing strategy across the Estates’ portfolio of businesses.
Whilst the candidate will need to have experience of the full marketing mix, a key focus of the role will be to develop and deliver day to day digital marketing activity across all of the Estates’ businesses.
The successful candidate will need to demonstrate the importance of using digital to increase brand awareness, customer engagement and loyalty and drive sales.
Download the job description and application details: https://www.staubynestates.com/images/uploads/wygwam/160307_Marketing_Executive_-_March_2016.pdf
Deadline: Monday 21 March 2016
Congratulations to Geoffrey Pearce - Gold Award at South West Tourism Awards
Posted by: editor | March 03, 2016
Geoffrey Pearce, Godolphin Arms Ambassador, having won Gold at November’s Cornwall Tourism Awards, recently added another trophy to his collection when he won the Unsung Hero Award for Customer Service at the South West Tourism Awards, chosen from candidates from across Cornwall, Devon, Somerset, Wiltshire and Dorset.
We are all very proud of Geoffrey, as winning an individual award for customer service, is something incredibly special.
St Aubyn Estates CEO, Ramon van de Velde said, "There are very few awards that are awarded to individuals and as awards come this really is the one you want your organisation to be associated with. To be recognised as the best in customer service in a county, and now a region, where the main industry is hospitality and tourism is very special. Congratulations Geoffrey!"